Our Customers: Farmhouse Biscuits

Diversification from agriculture into food production and retail feels like a very modern way for farming businesses to adapt and thrive. However, the McIvor family of Higher Oaklands Farm spotted this opportunity in the 1960s, when Farmhouse Biscuits was born.

Growing successfully from tiny roots, Farmhouse Biscuits still operates using the same family values and traditional methods – and the manufacturing business has also embedded a culture of food safety, and a dedication to the wellbeing of its 300-strong team. The staff tell us it’s a great place to work, and their hard work is reflected in a Grade A+ Certification to the BRC Global Standard for Food Safety, for continuous  improvement in food safety, hygiene and quality procedure.

Carel van Bentum, Facilities Manager of the Lancashire based production facility explained how Safer Food Group training is woven into the working lives of their team members. Food Safety and Allergen Awareness are tackled as part of a comprehensive induction programme for new staff. Making use of the flexibility of Safer Food Group training, courses are delivered both online and with the help of tutors in a classroom setting.

And Safer Food Group systems benefit the management team too. Carel can keep a track on learners’ progress, as well as spotting certificates due for renewal using the admin system in his business account – vital when you have a big team to support.

It’s always rewarding to play a small part in the success of a brilliant business – and we love supporting Carel and his team almost as much as we love eating their biscuits! Why not visit their shop and make sure you’re stocked up for National Biscuit Day (yes, really!) on 29^th May?